The objective of this policy is to inform interested parties about the different treatments carried out by this organization through the website and that affect their personal data in accordance with the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE RESPONSIBLE.

The organization MADEIRA SL, domiciled at C / ESPERANTO 1 (03503 BENIDORM) ALICANTE, with NIF B03035854, contact telephone: 965854950 and email hotel@madeiracentro.com

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.

USERS / BROWSERS OF THE RESPONSIBLE'S WEBSITE.

We will process your personal data provided through our web forms to:

• Respond to requests, complaints and incidents transferred through our contact channels incorporated into the website.

• Understand the behavior of the navigator within the web in order to detect possible computer attacks on our web.

• Comply with the legal obligations that are directly applicable to us and regulate our activity.

• To protect and exercise our rights or respond to claims of any kind.

• Where appropriate, sending commercial communications related to the goods or services that make up our activity, and / or news or bulletins related to our sector.

We will process your personal data provided through our web forms to:

• The management of the commercial relationship.

• The provision of the services that you have contracted with us.

• Procedures related to the delivery and receipt of the product purchased through this website.

• Administrative, accounting and tax management.

• Respond to requests, complaints and incidents transferred through our contact channels incorporated into the website.

• Understand the behavior of the navigator within the web in order to detect possible computer attacks on our web.

• Where appropriate, sending commercial communications related to the goods or services that make up our activity, and / or news or bulletins related to our sector.

• Comply with the legal obligations that are directly applicable to us and regulate our activity.

• To protect and exercise our rights or respond to claims of any kind.

3. LEGAL BASIS OF THE TREATMENT.

USERS / BROWSERS ON THE RESPONSIBLE'S WEBSITE.

• In the consent that you have given us to process your data for the indicated purposes. The refusal to provide your personal data will lead to the impossibility of

process your data for the aforementioned purposes.

• To comply with the legal obligations that apply to us. In this case, the interested party may not refuse the processing of personal data.

• In our legitimate interest to protect our image, business and trajectory by avoiding attacks on our website. In this case, the interested party may not refuse the processing of personal data, although they may exercise, where appropriate, the rights recognized in section eight of this policy.

• Execution of a contract in which he is a party or application of pre-contractual means. The refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.

• In the consent that you have given us to process your data for purposes other than the development or execution of the existing contract. The refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.

• To comply with the legal obligations that apply to us. In this case, the interested party may not refuse the processing of personal data.

4. DEADLINES OR CRITERIA FOR CONSERVING THE DATA.

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.

Once the data is no longer necessary for the treatment in question, they will be kept duly blocked so that, where appropriate, they will be made available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period. of the actions that could derive from the relationship maintained with the client and / or the legally foreseen retention periods. Data blocking period:

• THE CIVIL CODE. Between 5 or 15 years depending on the case, according to the provisions of article 1964.2 of the aforementioned legal body.

• THE COMMERCE CODE. For 6 years, according to the provisions of article 30 of the aforementioned legal body. It is applied with respect to the commercial information related to (invoices issued and received, tickets, corrective invoices, bank documents, etc.).

• THE GENERAL TAX LAW. For 4 years following the provisions of articles 66 to 70 of the aforementioned legal body. It applies to information related to tax obligations.

5. AUTOMATED DECISIONS AND PREPARATION OF PROFILES.

The website does not make automated decisions or create profiles.

During the period of duration of the processing of your personal data, the organization may transfer your data to the following recipients:

• Judges and Courts.

• State Security Forces and Bodies.

• Other competent public authorities or bodies, when the person in charge has a legal obligation to provide personal data.

• Banks and Financial Entities, in the event that you hire us.

7. INTERNATIONAL DATA TRANSFERS.

The organization does not carry out any International Data Transfer.

Interested parties may exercise their rights of access, rectification and deletion at any time and completely free of charge, as well as request that the processing of their personal data be limited, oppose it, request the portability of these (whenever technically possible) or withdraw the consent given, and where appropriate, where appropriate, not to be the subject of a decision based solely on automated processing, including profiling.

For this you can use the forms provided by the organization, or send a letter to the postal address or email indicated above. In any case, your request must be accompanied by a photocopy of your ID or equivalent document, in order to prove your identity.

In the event that you feel your rights are violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority (Agency strongish Data Protection), through its website: www.agpd.es

In compliance with the provisions of article 21 of Law 34/2002 on services of the information society and electronic commerce, if you do not want to receive more information about our services, you can unsubscribe by sending an email to the hotel address @ madeiracentro.com, with subject "LOWS".

9. VERACITY OF THE DATA.

The interested party guarantees that the data provided is true, accurate, complete and up-to-date; agreeing to inform of any change regarding the data that you provide, through the channels enabled for that purpose and indicated in point one of this policy. It will be responsible for any damage or loss, both direct and indirect, that may be caused as a result of the breach of this obligation.

In the event that the user provides data from third parties, he declares that he has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any responsibility derived from the lack of compliance with this obligation. .

10. SOCIAL MEDIA

Social Networks are part of the daily life of many Internet users, and for them the Entity has created different profiles in some of them.

All users who visit our website have the opportunity to join our social networks or groups.

However, you must bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their conditions of use and privacy policies, as well as, make sure to configure your preferences regarding the treatment of data.

11. MODIFICATIONS / UPDATES

This privacy policy may be modified / updated depending on the established legal requirements or in order to adapt said policy to the instructions issued by the strongish Data Protection Agency or changes to our website.

For this reason, we advise users to periodically visit our privacy policy.

If you have questions about this policy, you can contact MADEIRA SL through the following email: hotel@madeiracentro.com

Last revision: July 13, 2021

Cookie use policy

In compliance with article 22.2 of Law 34/2002, on Services of the Information Society, we inform users of our website of our Policy on the use of Cookies.

1. What is a Cookie?

Cookies are files that are downloaded to your Computer, Smartphone or Tablet when accessing certain web pages. The use of cookies offers numerous advantages in the provision of Information Society services, since, among others: (a) it facilitates user navigation on the Website; (b) provides the user with access to the different services offered by the Website; (c) prevents the user from reconfiguring predefined general characteristics each time they access the Website; (d) favors the improvement of the operation and of the services provided through the Website, after the corresponding analysis of the information obtained through the installed cookies; (e) allow a Website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which you use your equipment, they can be used to recognize the user.

Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or memorized cookies in the security settings.

Keep in mind that in order to use and have a better browsing experience, it is necessary that you have cookies enabled, especially those of a technical nature that are necessary for you to be able to identify yourself as a registered user each time you access this website.

If you do not want to receive cookies, please configure your internet browser so that it deletes them from your computer's hard drive, blocks them or notifies you if they are installed.

2. What type of Cookies does this website use?

Following the guidelines of the strongish Agency for Data Protection, we proceed to detail the use of cookies that this website uses, in order to provide you with the maximum possible information.

Own Cookies: These are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Here is the list of the ones we use:

Name	Own or from third parties	Duration	Purpose
cookie_alert	own	current session duration	Show cookie notice only once per session
popup_faldon	own	current session duration	Show offer popup only once per session (only when there is an offer popup)
_utma	Google Analytics	2 years	Used to differentiate between users and sessions.

Third Party Cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Name	Guy	Supplier	purpose	Duration	More info Opt Out
Google Analytics: _gat, _gid.	Analytics	Google	They serve to analyze the user's browsing experience, and allow us to improve our website to adapt to their needs. Normally, they remain in the user's browser for a while, until the cookies are deleted from the browser or the time defined for their deletion passes.	_gat: duration of the session; _gid: 1 day.	https://support.google.com/analytics/answer/6004245?hl=en.
_utma	Session	Google	Distinguish users and sessions.	2 years
_utmb	Session	Google	It is used to know if there is a new visit or session.	10 minutes from creation or modification
_utmc	Technique	Google	Facilitates the functionality of the urchin.js library. It previously worked in conjunction with _utmb to determine if the user was in a new session or visit.	Session
_utmz	Analytics	Google	Stores the origin of the traffic and what brings the user to the page.	6 months
_utmt	Analytics	Google	Defines the type of request made by the user, it is used for page usage statistics.	Session
DoubleClick	Technique	adwords	Segment content to make it relevant to users.	Session

MADEIRA SL is not responsible, in any case, for the content or the veracity of the policies and/or conditions of use and privacy of third parties, included, through the links, in this policy.

3. What type of Cookies does this website use?

In relation to the use of cookies on this website, the user authorizes and consents to their use as follows:

When the user accesses any web page, they will see a notice indicating that the MADEIRA SL website uses cookies, and the user can accept or reject their use through the configuration of their browser. By clicking accept, you accept the use of our cookies and, where appropriate, those of third parties. The configuration/privacy panel allows you the possibility of accepting them by type.

4. How to block, revoke or delete installed Cookies

You can allow, block, revoke or eliminate cookies installed on your computer by configuring your browser options. You can find information on how to do it, in relation to the most common browsers in the links that are included below:

Explorer: https://support.microsoft.com/es-es/kb/278835

Microsoft Edge: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

Chrome:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=esttp://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Firefox: http://support.mozilla.org/es/kb/Delete%20cookies

Safari: http://support.apple.com/kb/ph5042.

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

We inform you, however, of the possibility that the deactivation of any cookie prevents or hinders navigation or the provision of the services offered on the website.

In order to revoke the cookies initially accepted, you must click on the button: "revoke cookies".

5. Recipients of the information

The collaborating companies detailed in the Configuration Panel will have access to the information obtained through the cookies of the website, where you can also consult the purposes for which they use it and their respective privacy policies.

Likewise, we inform you that some of our suppliers as well as collaborating companies can make transfers to third countries. You can find out about the transfers to third countries that, where appropriate, they carry out in their corresponding privacy policies, accessible through the links provided in the Configuration Panel.

6. Modifications / Update

This cookie policy may be modified/updated based on the established legal requirements or with the purpose of adapting said policy to the instructions issued by the strongish Data Protection Agency or changes on our website.

For this reason, we advise users to periodically visit our cookie policy.

If you have questions about this cookie policy, you can contact MADEIRA SL through the following email: hotel@madeiracentro.com

Last review: July 13, 2021